Fix printer connection and printing problems in Windows

Fix printer connection and printing problems in Windows

If you’re trying to use your printer and run into problems, here are some steps for common printer problems to try to get things working again.

Before you begin

Start by running the automated printer troubleshooter in the Get Help app. Get Help automatically runs diagnostics and takes the correct steps to fix most printer issues.



Fix printer connection and printing problems in Windows

If you’re trying to use your printer and run into problems, here are some steps for common printer problems to try to get things working again.

Before you begin

Start by running the automated printer troubleshooter in the Get Help app. Get Help automatically runs diagnostics and takes the correct steps to fix most printer issues.

Open Get Help

If the Get Help app is unable to resolve your printer issue, try the possible solutions listed: 

Windows 11Windows 10Windows 8.1Windows 7

Related topics

Find out how to install a printer in Windows.

Find out how to How to download and install the latest printer drivers.

Find out how to set up a default printer in Windows.

Find out how to view a printer queue in Windows.

If you are having a problem changing your printer "offline" status, go to Troubleshooting offline printer problems


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