Fix printer problems caused by a Windows 10 update or upgrade
If so, make sure you have restarted Windows at least once. To Restart, click the lower left Start button, click and select Restart.
If problems persist, then make sure your printer is compatible with Windows 10.
If your printer is compatible with Windows 10, download and run the Print and Scan Doctor to detect and fix isses.
If problems persist, reinstall the latest HP printing software.
Depending on the type of HP printer software you are using, refer to one of these two support documents if it stopped working:
If you are still facing issues and none of the solutions are working, try using System Restore. To do a system restore, follow Recovery options in Windows 10. Find the options here>